Terms of Service

Last updated: 24 July 2026

These Terms of Service (“Terms”) govern your access to and use of the EvoEvents website and services (the “Platform”), operated by EvoEvents (“we”, “us”, “our”). By creating an account, entering an event, or otherwise using the Platform, you agree to these Terms. If you do not agree, please do not use the Platform.

EvoEvents Limited — NZBN 9429030513594.

1. About EvoEvents — our role

EvoEvents is an online platform that lets equestrian event organisers list their events and lets riders find events, submit entries, pay, and view results. We provide the technology that connects riders and organisers.

We are not the event organiser. Each event is run by an independent organiser. When you enter an event, you enter into an agreement with that organiser, on their conditions of entry — not with us. The organiser is responsible for running the event, for eligibility and results, for the venue and its safety, and for cancellations, postponements, scratchings and refunds. Except as set out in these Terms or required by law, we are not responsible for the acts or omissions of event organisers or other users.

2. Eligibility and your account

• You must be at least 18 years old to create an account.
• A parent or legal guardian may create and manage an account for a competitor under 18. If you do, you confirm you are authorised to act for that competitor, and you accept these Terms on their behalf.
• You may create or manage an account for another competitor only where you are authorised to submit entries on their behalf.
• You must give accurate, current and complete information, and keep it up to date.
• You are responsible for keeping your login details secure and for all activity under your account. Tell us promptly of any unauthorised use.

3. Entering events

• An entry is an offer to the organiser to take part in the event, subject to the organiser's conditions of entry, the relevant sport regulations (for example ESNZ or Pony Club rules) and any eligibility requirements.
• You are responsible for ensuring you and your horse are eligible and correctly entered, and that entry details (rider, horse, class and options) are correct.
• Entries close on the date set by the organiser. Some events run a late-entry window, which may attract a late fee.
• Changes and scratchings are handled by the organiser. Where the Platform offers a “change request”, it is a request sent to the organiser to action — it does not change your entry until the organiser processes it.

4. Fees, payments and taxes

• Entry fees and other charges are set by the organiser. Each event is paid separately and directly to that event's organiser; we facilitate the payment.
• Payments are processed by our third-party payment providers (for example Stripe, PayPal and POLi). Your use of those services is also subject to their terms.
• Some payment methods may attract a surcharge, and some organisers offer manual internet-banking payment, where you make a bank transfer yourself using the reference provided. Amounts payable are shown before you confirm.
• Prices may include or exclude GST as indicated. Any tax invoice for an entry is provided by the organiser.
• You authorise us and our payment providers to charge the amount shown for your entry to your chosen payment method.

5. Refunds, cancellations and changes to events

Refunds, credits, scratching policies, and decisions to cancel, postpone or change an event are the organiser's responsibility and are governed by that organiser's conditions of entry. Please direct refund and cancellation requests to the organiser. Nothing in this clause limits any rights you have that cannot be excluded under the consumer laws described in clause 10.

6. Assumption of risk and safety

Equestrian activities are inherently risky and can result in serious injury or death. You take part in events at your own risk and are responsible for your own and your horse's fitness, safety, equipment and conduct, and for complying with the organiser's and venue's safety requirements and the applicable sport rules. We do not organise, supervise or control events and are not responsible for their safety.

7. Acceptable use

When using the Platform, you must not:

• break any law, sport regulation or these Terms;
• submit false, misleading or fraudulent information or entries;
• use another person's account or details without authority;
• interfere with, disrupt, or attempt to gain unauthorised access to the Platform, its security or other users' accounts;
• scrape, harvest or misuse data, or use the Platform to send spam;
• upload anything unlawful, harmful, infringing or offensive.

8. Content and intellectual property

The Platform and its content (excluding your content and organiser content) are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Platform for its intended purpose.

You retain ownership of content you submit (such as horse details, documents and photos). You grant us a licence to host, use and display that content as needed to operate the Platform and provide the service (for example, sharing your entry with the organiser and publishing results). You are responsible for having the rights to any content you submit.

9. Communications

By using the Platform you agree to receive service messages relating to your account and entries (for example, confirmations and payment notices). You can opt in to, and out of, event alerts and other non-essential communications in your account settings. We handle your information in line with our Privacy Statement and Cookie Policy.

10. Your consumer rights

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that you have under the New Zealand Consumer Guarantees Act 1993, the Fair Trading Act 1986, or the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)), or any other law, where that right cannot lawfully be excluded.

Where you acquire our services for the purposes of a business, you agree that the Consumer Guarantees Act 1993 does not apply, to the extent permitted by law. To the extent the Australian Consumer Law applies and permits, our liability for a failure to comply with a consumer guarantee (other than a guarantee of title, undisturbed possession or undisclosed securities) is limited, at our option, to resupplying the services or paying the cost of having them resupplied.

11. Disclaimers

Subject to clause 10, the Platform is provided “as is” and “as available”. We do not warrant that it will be uninterrupted or error-free, that results or event information are accurate or complete (much of it is supplied by organisers), or that the Platform will meet your particular requirements. We are not responsible for third-party services, links or content.

12. Limitation of liability

Subject to clause 10 and to the extent permitted by law:

• we are not liable for the conduct of event organisers or other users, or for events themselves (including their running, cancellation or safety);
• we are not liable for any indirect, incidental, special or consequential loss, or for loss of profits, data, goodwill or opportunity; and
• our total liability to you arising out of or in connection with the Platform is limited to the total platform/service fees (if any) you paid to us in respect of the matter giving rise to the claim in the 12 months before the claim.

13. Indemnity

To the extent permitted by law, you agree to indemnify us against loss, damage, cost or expense we suffer arising from your breach of these Terms, your misuse of the Platform, or your infringement of any law or third-party right.

14. Suspension and termination

You may stop using the Platform and close your account at any time. We may suspend or terminate your access if you breach these Terms, or where reasonably necessary to protect the Platform, other users or organisers, or to comply with law. Terms that by their nature should survive termination (including clauses 8, 10–13 and 16) continue to apply.

15. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and change the “last updated” date. Material changes will be notified where reasonably practicable. Continuing to use the Platform after changes take effect means you accept the updated Terms.

16. Governing law and disputes

These Terms are governed by the laws of New Zealand, and you submit to the non-exclusive jurisdiction of the New Zealand courts. If you are a consumer in Australia, nothing in this clause deprives you of the protection of the mandatory consumer laws of your place of residence. If you have a concern, please contact us first so we can try to resolve it.

17. General

• Entire agreement: these Terms, together with our Privacy Statement and Cookie Policy, are the entire agreement between you and us about the Platform.
• Severability: if any provision is unenforceable, the rest continues in force.
• No waiver: a delay in enforcing a right is not a waiver of it.
• Assignment: you may not transfer your rights under these Terms; we may assign ours to a successor of our business.

18. Contact us

Questions about these Terms? Please contact us.

EvoEvents Ltd
vicki@evoevents.co.nz
021 684 858