Help

How can we help?

Step-by-step guides for entering events, managing your account, paying, and finding your results.

Creating your account & signing in

Complete your profile and memberships, and add the horses and animals you compete.

Change your password, email address or name, add your vehicles, and choose which emails we send you.

Upload papers and height certificates against a horse, and freestyle music you can pick for each event.

Enter on behalf of an under-18 rider or another competitor with linked accounts.

Search by name or venue, filter by sport, region and discipline, and switch between cards, list and calendar.

Choose a rider, horse and classes, add options, and build your entry.

Enter a whole team as its manager — organisation details, riders, horses, classes and roles.

Pay by card, POLi, PayPal or internet banking — and what "awaiting payment" means.

Review your entries, request a change, and pay anything still owing.

Look up results by event, by class, or for a particular horse.

Every email and text an organiser has sent you, in one place, with new ones marked.

Short answers about entries, accounts, horses, event day, results and receipts.

Get in touch and we'll point you in the right direction.